City Council Workshop


Return to the Search Page Return to the Agenda
  ITEM 3.       
Meeting Date: 03/27/2018  
Submitted For: Stephanie Small
Submitted By: Monica Schroeder, Administrative Support Spec
Department: Community Services  

Presented by: Stephanie Small, Director, Community Services Department
                       Charyn Eirich-Palmisano, Administrator, Community Revitalization Division
Purpose and Recommended Action
Community Services Department staff will update the City Council on the recent Point-It-Time (PIT) Homeless Street Count.

The Point-in-Time (PIT) Homeless Street Count is a count of unsheltered homeless persons on a single night, conducted the last 10 days of January.  A corresponding count of all sheltered homeless is conducted simultaneously.  The U.S. Department of Housing and Urban Development (HUD) requires all continuums of care across the nation, including the Maricopa Association of Governments (MAG) Continuum of Care (CoC), to conduct an annual count of homeless persons who are sheltered in emergency shelter and transitional housing, and those who are unsheltered every year.  MAG planned and coordinated with Maricopa County and all participating municipalities for the count to be carried out on January 23, 2018, from 5:30 a.m. until noon.  The purpose of this count is to get an accurate statistical count of the homeless population to understand trends and help communities better identify the scope of the problem, improve system efficiency, target scarce resources strategically, and promote effective interventions.  The CoC utilizes the data to formulate funding allocations, and identify needs and related services throughout the community.  The information is sent to HUD and, once the information is accumulated across the nation, a report is provided to Congress for direction in policy making and funding allocations.
The Community Services Department took the lead for the annual PIT count; with the Community Revitalization Division coordinating the effort.  With early planning, training, and management support, 44 volunteers from various City departments such as police, code, parks and community services, and nonprofit partners and community volunteers were organized into 22 teams.  These teams were assigned to grids to ensure the entire city was covered in the count.  The count began at 6:30 a.m., due to safety concerns, and concluded at 12:00 p.m.  All teams returned their surveys to Community Revitalization for collation, tabulation, and analysis of the data collected.  The original surveys were then forwarded to MAG for official tabulation along with the data from other communities.

Over the last year, the Community Services Department has developed a collaborative approach to address the homelessness issue.  This approach spans prevention, outreach, education, and connection with resources in the community to address the homelessness issue in the city.  In 2017, the official PIT count released by MAG was 57 unsheltered persons experiencing homelessness in Glendale on the day of the count.  For 2018, preliminary results indicate Glendale’s official unsheltered homeless count is 165.  This number is reflective of the number of homeless park rangers have observed in city parks as well as the number of transient/homeless the police department has had contact with in 2016.  The joint effort of all departments contributed to capturing a more accurate account of the demographic served. The survey provides a snapshot of who is experiencing homelessness and where they are located, and measures progress towards ending homelessness in the city and region.
The number of persons counted who are experiencing homeless in Glendale has more than doubled since last year, and previous years. Key demographic points for individuals experiencing homelessness in Glendale to note are:

• 76% of the homeless population is between 25 & 62-years-old
• 68% of the homeless population are men
• 73% are Caucasian
• 7% were veterans
• 40% first time homeless
• 48% have been experiencing homelessness less than 1 year
• 31% have been homeless between 1-5 years
• A slight increase, from 4% to 9%, who indicated they are veterans
• Significant decrease, from 70% to 26%, who state they have abused drugs
• Significant decrease, from 60% to 17%, who stated they have abused alcohol
• Slight decrease, from 43% to 31%, who stated they have mental health issues.
• 62% stated that shelter/ housing is the major obstacle in ending their homelessness, and 13% sited employment as an obstacle.

Current trends continue to reflect and support the issue of chronic homelessness, and single adult males continue to be the largest homeless demographic. In addition, more seniors are becoming homeless.
Through community development grants received from HUD, the City has increased its support for homeless programs over the last two years.  In FY 2016/17, Council approved $306,031 in CDBG and ESG funds to be allocated for Shelter Operations, Prevention and Rapid Rehousing.  These funds were used to assist over 1,100 individuals experiencing or in danger of becoming homeless.  In FY 2017-18, Council approved over $361,026 in federal funds for homeless services, which is a 15% increase.

Through the effort of City employees and our nonprofit partners such as, Phoenix Rescue Mission, U.S. Vets, and Community Bridges, over 29 homeless individuals living on the streets have been sheltered or housed, and are obtaining wrap around services to prevent recidivism back into homelessness.

Outreach efforts have resulted over 264 engagements with homeless individuals on the streets to teach them about services available and to build personal connections to engage homeless individuals to improve their situations and end their homelessness.

So far this year, the Community Action Program has prevented over 125 households from becoming homeless through rental assistance, utility assistance, and referrals to partnering agencies.  

Community Revitalization has arranged a series of presentations over the last year for City staff and departments.  These presentations were to assist staff to understand the resources available from the nonprofit agencies who have partnered with the City for homeless outreach, diversion, and services.  The meetings have also enlightened staff on MAG’s role as the regional coordinator for homelessness and Coordinated Entry Systems, which registers homeless individuals for housing and services by aligning services with need and availability. 

The Community Services Department has been meeting with other Municipal Human Services departments in the West Valley.  This partnership has been working to develop an assessment of services, programs, and to develop a gap analysis to maximize our resources.

The Community Services Department has also hired a homeless coordinator who will help administer the federal HUD funds and coordinate Glendale efforts to address homelessness.
Previous Related Council Action
During the August 16, 2016, City Council Workshop, Council recommended staff move forward with the Glendale Homeless Action Plan.

On May 2, 2017, Councilmember Aldama requested a CIOSI to research a dedicated funding source to include HUD funds to address homelessness in Glendale.

August 15, 2017, Community Service Department presented Council with an update on the Glendale’s efforts to address homelessness and provided information on the Council Item of Special Interest from the May 2, 2017, Workshop
Community Benefit/Public Involvement
The data collected is used for (1) housing and service planning, (2) demonstrating need, (3) raising public awareness, (4) accurately identifying the needs population, e.g. chronically homeless, and (5) measuring performance in reducing/ending homelessness.  The results of the Homeless Count and Subpopulation Survey provides the city and region with benchmark numbers that will serve as the basis for developing local community and countywide strategies to help people exit life on the streets.  With these benchmark numbers, the success of our efforts to provide effective programs serving homeless individuals and families can be measured.
Power Point Presentation


Level double AA conformance,
                W3C WAI Web Content Accessibility Guidelines 2.0

AgendaQuick ©2005 - 2020 Destiny Software Inc. All Rights Reserved.