Due diligence research was conducted with findings that Priority Dispatch Corporation is the sole source of call-taking protocols backed by the scientific research and clinical review of the International Academies of Emergency Dispatch and its College of Fellows. The funds for the purchase of this software, onsite training, implementation, certification of emergency dispatchers, certification of emergency dispatch quality reviewers, and first year's annual software maintenance in the amount of $125,066 was awarded by the State of New Mexico Department of Finance and Administration Local Government Division Enhanced 911 Act Grant Program in Grant Agreement Project No., 22-E-21 dated May 18, 2021.
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