South Park Cemetery conducts burial services throughout the week and works with the city’s three funeral homes to schedule these services. Services are conducted from 9 to 3 Monday to Friday and 9 to 12 Saturday. Staff is available during this time to conduct services. Currently, any services that occur outside of these hours are charged the Weekend and Overtime Burial Fee in addition to the Open and Close Fee.
The Weekend and Overtime Burial Fee no longer covers the expense incurred by the department to come in after hours. When conducting services outside normal hours, the department must prepare for and staff the service which results in overtime for the staff. Additionally, the staff must mobilize equipment and utilize fuel to conduct the services. In those circumstances where after hours services occur, this fee will properly support the activities of the department allowing the Cemetery to continue to provide quality service to the citizens of Roswell.
Due to the size of the increase, the department will work with the funeral homes to accommodate services during normal hours as much as possible. The department will also notify the funeral homes of the change and implement it accordingly.
As part of this change, the Department considered split shifts to better staff Saturday services. The current practice is to work with the schedule of the families and charge the existing fee only in those cases where the service falls outside of normal hours. This review showed that other services of the Department, such as maintenance, would suffer more significantly with split shifts than changing the current practice.